Annoying Plastic Camera Lens Scratch Protector - Galaxy S4 Discussion - TeamUSCellular

Jump to content


Photo

Annoying Plastic Camera Lens Scratch Protector


  • Please log in to reply
82 replies to this topic

#1 RON427

RON427

    Amazing Person








  • 411 posts
  • Location:04430
  • Device:Asus Nexus7
  • Google Talk:rrvigue@gmail.com
  • Google Plus:104139283078826278656

Posted 17 May 2013 - 01:58 PM

Those of you that have the S4 probably know what I'm talking about. Those that dont will have to wait until I'm home to take a pic of it. Anywho... the plastic thingy covering the camera lens on my S4 keeps getting clogged up with pocket lint and dust and now it's starting to pull away from the lens itself.

After a call to 611 and a trip to a repair center the following solution was offered:

1. Start a Quick Ticket so it is in the system as an issue.
2. If the lens gets scratched come back and the device will be replaced.
3. Share this information so anyone having this issue can do the same and it becomes a known issue system wide.

So if you notice this issue call 611 and ask to have it documented on a Quick Ticket. If your lens is already scratched, demand a replacement.



Sent from my SCH-R970 using Tapatalk 4 Beta


  • McDaddy Tree, iRub1Out and Justice77 like this
pfnsig2.jpg

#2 iRub1Out

iRub1Out

    Dance Puppets, Dance!








  • 15,745 posts
  • Location:Newton, Iowa
  • Device:G3
  • Google Plus:https://plus.google.com/u/0/+JonVD/posts

Posted 17 May 2013 - 02:17 PM

Already on it.

Mine has quite a fine collection of dog hair, pocket lint, some white powder (?), and is scratched up pretty bad.

Now, it DOES protect the view of the camera from scratches, at the cost of potentially cramming full of crap.

Will advise.

Sent from my SCH-R970 using Tapatalk 2


  • McDaddy Tree and RON427 like this

(Devices I've owned)

G3 - S5 - S4 - S3 - N2 - EM - E2 - E1 - Moto X - Nexus 4 - iP5S - iP6

 

The importance of commas:
Let's eat, Grandpa!
vs.
Let's eat Grandpa!


#3 renfee122

renfee122

    Kewler Than Kewl

  • 371 posts
  • Location:WV
  • Device:Samsung Galaxy SIII

Posted 17 May 2013 - 02:26 PM

Oh yeah...reported it. Same issue. FULL of pocket lint

Sent from my Samsung Galaxy S4


  • RON427 likes this

#4 UNBEKANNT

UNBEKANNT

    Kewler Than Kewl

  • 242 posts
  • Device:Motorola
  • Google Talk:unbekannt61

Posted 17 May 2013 - 02:54 PM

Guys I believe that plastic isn't a "protector". It's a piece of film that's on the device for when it's shipped. Same as the film around the frame and screen.. Your supposed to remove it.

If you talking about the lens itself then disregard my msg.


#5 iRub1Out

iRub1Out

    Dance Puppets, Dance!








  • 15,745 posts
  • Location:Newton, Iowa
  • Device:G3
  • Google Plus:https://plus.google.com/u/0/+JonVD/posts

Posted 17 May 2013 - 02:55 PM

No, it's plastic - like a screen cover type plastic.

Sent from my SCH-R970 using Tapatalk 2


(Devices I've owned)

G3 - S5 - S4 - S3 - N2 - EM - E2 - E1 - Moto X - Nexus 4 - iP5S - iP6

 

The importance of commas:
Let's eat, Grandpa!
vs.
Let's eat Grandpa!


#6 UNBEKANNT

UNBEKANNT

    Kewler Than Kewl

  • 242 posts
  • Device:Motorola
  • Google Talk:unbekannt61

Posted 17 May 2013 - 02:57 PM

So does it peel off? If so it's not supposed to be there. I think DROID Life did a article about all the plastic film that's supposed to be removed. (they must have been bored)
I removed my plastic and it's all good.



#7 iRub1Out

iRub1Out

    Dance Puppets, Dance!








  • 15,745 posts
  • Location:Newton, Iowa
  • Device:G3
  • Google Plus:https://plus.google.com/u/0/+JonVD/posts

Posted 17 May 2013 - 03:05 PM

No, it's really stuck down. I don't think it will come off, without something bad happening anyway.

It's like glued down, I tried to pry it off with no luck.

Here's some pics:

uploadfromtaptalk1368824744115.jpg

uploadfromtaptalk1368824756857.jpg

uploadfromtaptalk1368824767171.jpg

Sent from my SCH-R970 using Tapatalk 2


  • RON427 likes this

(Devices I've owned)

G3 - S5 - S4 - S3 - N2 - EM - E2 - E1 - Moto X - Nexus 4 - iP5S - iP6

 

The importance of commas:
Let's eat, Grandpa!
vs.
Let's eat Grandpa!


#8 renfee122

renfee122

    Kewler Than Kewl

  • 371 posts
  • Location:WV
  • Device:Samsung Galaxy SIII

Posted 17 May 2013 - 03:58 PM

No, it's really stuck down. I don't think it will come off, without something bad happening anyway.

It's like glued down, I tried to pry it off with no luck.

Here's some pics:

uploadfromtaptalk1368824744115.jpg

uploadfromtaptalk1368824756857.jpg

uploadfromtaptalk1368824767171.jpg

Sent from my SCH-R970 using Tapatalk 2


Not to change the subject, but it looks like you have a 64GB MicroSD. Does it get hot??

Sent from my Samsung Galaxy S4



#9 phince1

phince1

    Pretty Darn Amazing





  • 1,538 posts
  • Location:Bettendorf, IA
  • Device:SGS5
  • Google Talk:phince1

Posted 17 May 2013 - 04:05 PM

I too thought it came off like a screen protector, but it doesn't.  And it is very annoying...



#10 iRub1Out

iRub1Out

    Dance Puppets, Dance!








  • 15,745 posts
  • Location:Newton, Iowa
  • Device:G3
  • Google Plus:https://plus.google.com/u/0/+JonVD/posts

Posted 17 May 2013 - 04:05 PM

I have the class 10 32 but no, it doesn't get hot at all.

Sent from my SCH-R970 using Tapatalk 2


(Devices I've owned)

G3 - S5 - S4 - S3 - N2 - EM - E2 - E1 - Moto X - Nexus 4 - iP5S - iP6

 

The importance of commas:
Let's eat, Grandpa!
vs.
Let's eat Grandpa!


#11 jthib22

jthib22

    Becoming Kewl

  • 90 posts
  • Location:Maine
  • Device:Samsung Galaxy S4

Posted 17 May 2013 - 04:13 PM

I somehow was able to get it off on the first day, there was a pull piece but you have to take off the back cover to get to it.

Sent from my SCH-R970 using Tapatalk 2



#12 RON427

RON427

    Amazing Person








  • 411 posts
  • Location:04430
  • Device:Asus Nexus7
  • Google Talk:rrvigue@gmail.com
  • Google Plus:104139283078826278656

Posted 17 May 2013 - 04:15 PM

The plastic IS supposed to be there and is actually held in place by the chrome plastic bezel that surrounds the camera lens. The techninians in the repair center spent about an hour trying to figure out a way to remove it and actuallly consulted with someone from Samsung because they thought it was just protective cellophane as well.

Sent from my SCH-R970 using Tapatalk 4 Beta


pfnsig2.jpg

#13 UNBEKANNT

UNBEKANNT

    Kewler Than Kewl

  • 242 posts
  • Device:Motorola
  • Google Talk:unbekannt61

Posted 17 May 2013 - 04:21 PM

Ok guys that comes off. I know you think it doesn't but it does. I was able to pick at mine a little and it came loose.

_Sent from the Galaxy S4_



#14 thewretched2008

thewretched2008

    Kewl

  • 154 posts
  • Location:Wisconsin
  • Device:Samsung Galaxy S4

Posted 17 May 2013 - 04:30 PM

Ok guys that comes off. I know you think it doesn't but it does. I was able to pick at mine a little and it came loose.

_Sent from the Galaxy S4_

 

Mine came right off too, I didn't think that was supposed to stay on. It was full of pocket lint within hours of having the phone so I thought it was just another protective piece of plastic.  I don't know why that would ever need to stay on, the camera looks the way it should without it.



#15 UNBEKANNT

UNBEKANNT

    Kewler Than Kewl

  • 242 posts
  • Device:Motorola
  • Google Talk:unbekannt61

Posted 17 May 2013 - 04:33 PM

http://forums.androi...amera-lens.html

Since I can't find DROID Life video here is a link. I will post pics of mine too..

_Sent from the Galaxy S4_


  • McDaddy Tree likes this

#16 UNBEKANNT

UNBEKANNT

    Kewler Than Kewl

  • 242 posts
  • Device:Motorola
  • Google Talk:unbekannt61

Posted 17 May 2013 - 04:34 PM

uploadfromtaptalk1368830115931.jpg

_Sent from the Galaxy S4_


  • RON427 and Justice77 like this

#17 RON427

RON427

    Amazing Person








  • 411 posts
  • Location:04430
  • Device:Asus Nexus7
  • Google Talk:rrvigue@gmail.com
  • Google Plus:104139283078826278656

Posted 17 May 2013 - 04:44 PM

That's awesome that it comes off! I'm just going by what information I was given at the repair center and the repair center was given by Samsung. The plastic is supposed to be there. According to them it was put there to keep the raised camera lens from scratching. Either way... I did what I could and passed the info along to you folks. Pull it off or don't it's up to you.


pfnsig2.jpg

#18 phince1

phince1

    Pretty Darn Amazing





  • 1,538 posts
  • Location:Bettendorf, IA
  • Device:SGS5
  • Google Talk:phince1

Posted 17 May 2013 - 05:49 PM

I'm pulling mine off...  And then im going to take the plastic film off the phone too....   :)


  • BoгИX likes this

#19 samt3

samt3

    Kewler Than Kewl

  • 324 posts
  • Location:I dont even know
  • Device:Galaxy S4

Posted 17 May 2013 - 07:15 PM

That thing looked ugly with all the stuff under it. I picked at it before and couldn't get it. Saw this topic tried again and it came right off. Good to know it comes off.



#20 droidroidz

droidroidz

    Almost The Best







  • 731 posts
  • Location:Cedar Rapids, Iowa
  • Device:Galaxy S 1 2 3 4

Posted 17 May 2013 - 08:31 PM

took mine off within 5 minutes of owning the device, trust me do you really think you want this covering a 13mp camera lens?  thats what a case is for so when you throw it on the counter it wont get scratched







1 2