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Can't download purchased Google Play movies

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I'm having trouble downloading a movie I purchased from Google Play. Can stream fine, can download to my chromebook & phone. Just not my Note 8 tablet. No error number or anything. Just "This video couldn't be downloaded". Have plenty of storage space. Tried clearing app data, etc. No luck. I've downloaded stuff in the past. 

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Looks like you posted on xda too?

Never used offline, but I would try clearing cache and data for the play movies app, doesn't look like a common problem unfortunately.

Are you rooted? Custom rom?

Sent from my SM-G900R4 (klteusc) running CM13 1.30.16 with xposed

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I had trouble with a book download, and gave Google support a call.  They were actually pretty helpful and resolved it quick.

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Yea, tried google support. Once I told them I was rooted, they pretty much said 'sorry, we can't help' I'm guessing it's something to do with rom/kernel. Oh well. Downloaded it elsewhere...

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Had this issue. Basically got the same response but will add it's about copyright protection.

Moto X Pure via Tapatalk 4.9.5

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There are apps (I can't remember the title) which will block certain apps from registering that you're rooted. I believe that should solve the problem if you choose the offending app you're looking download video with.

Sent from my Nexus 6P using Tapatalk

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On 4/17/2016 at 11:18 PM, weberr90 said:

There are apps (I can't remember the title) which will block certain apps from registering that you're rooted. I believe that should solve the problem if you choose the offending app you're looking download video with.

Sent from my Nexus 6P using Tapatalk

Good idea. I'll give that a try. I wonder if xposed, etc. on my tablet is breaking safetynet check. I've kept safetynet intact on my phone for Android Pay, hence why I could download the movie there. 

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